Ben B.

Ben B. has a robust background in transformation and customer delivery, currently serving as a Senior Manager at Catalina UK since May 2014, with prior roles including UK Transformation Manager and Internal Delivery Manager. Previously, Ben B. was Quality & Client Services Manager at Mosaic Fulfilment Solutions, where responsibilities included implementing ISO9001 for e-commerce fulfillment solutions. Early career experience includes serving as Account Manager at Capita Fulfilment Services, where involvement in customer services management contributed to securing a contract with UNICEF UK, and as Team Leader for the RSPB, overseeing a team of customer service advisors. Ben B. completed education at Tadcaster Grammar School from 2000 to 2007.