Catalina UK
Ben B. has a robust background in transformation and customer delivery, currently serving as a Senior Manager at Catalina UK since May 2014, with prior roles including UK Transformation Manager and Internal Delivery Manager. Previously, Ben B. was Quality & Client Services Manager at Mosaic Fulfilment Solutions, where responsibilities included implementing ISO9001 for e-commerce fulfillment solutions. Early career experience includes serving as Account Manager at Capita Fulfilment Services, where involvement in customer services management contributed to securing a contract with UNICEF UK, and as Team Leader for the RSPB, overseeing a team of customer service advisors. Ben B. completed education at Tadcaster Grammar School from 2000 to 2007.
Catalina UK
Experts in shopper behaviour, we have been using our expertise and personalised solutions for almost 40 years, to drive long-term shopper loyalty. We are the leaders in targeted consumer activation. We deliver future focused customer activation solutions that draw on real-time analytics, data, insight and intelligence, to create ultra-personalised, multi-channel solutions that activate shoppers wherever they are. For brands and retailers, for tomorrow’s business, we are reinventing shopper activation. Catalina’s Head Office is based in St. Petersburg, FL, with operations across the Globe. Our UK offices are in Reading, London and Leeds.