Mandy Blackburn

Mandy Blackburn is an experienced professional currently serving as a Customer Delivery Manager at Catalina UK since May 2023, where the focus is on helping retailers connect with target audiences through retail intelligence and personalized engagement strategies. Prior to this role, Mandy worked as an Event Management Specialist at ICF from January to April 2023, contributing to a global agency that combines creativity with industry expertise. Mandy's extensive background at Santander spanned nearly two decades, including roles as a Business Support Analyst, Technical Support Analyst in Financial Crime, and various positions within customer complaints and mortgage consulting, showcasing strong skills in stakeholder management, customer communication, and team leadership. Mandy's education includes studies at Wigan & Leigh College and Borsdane Brook School, indicating a solid foundational knowledge base.