Vermykia Watson

Customer Relations Specialist at Catalyst Solutions

Vermykia Watson, MBA, is a seasoned professional with extensive experience in customer and patient relations, project management, and data analysis across the healthcare industry. Currently serving as a Customer Relations Specialist at Catalyst Solutions, Vermykia excels in assessing client needs and managing high-volume communications. Previous roles include Patient Relations Manager at Oak Street Health, where Vermykia enhanced patient care experiences, and Program Administrator at Anthem, Inc., noted for fostering key partnerships and improving client engagement. Vermykia's background also includes significant contributions as a Senior Provider Data Analyst and Claims Project Manager at UnitedHealth Group, as well as an Account Advisor III at Blue Cross and Blue Shield of Louisiana, where achievements included numerous awards for excellence in customer service. Vermykia holds an MBA from the University of Phoenix and a Bachelor's degree in Vocational Rehabilitation Counseling from Southern University, with ongoing education in Business Analytics Science.

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