Manager, Nonprofit Engagement

Customer Service · New York, United States · Remote possible

Job description

About Catchafire

Catchafire is a full service, on-demand solution designed to address the wide-ranging and complex needs of nonprofits by connecting them with talented pro bono professionals. We partner with major funders (read more here) to provide unlimited access to Catchafire to tens of thousands of nonprofits ready to invest in the growth of their organizations and the impact of their service. 

Catchafire has delivered over $236M in services to nonprofits, has facilitated over 1.2M hours of volunteering with over 60,000 matches, and we’re tracking to deliver $1B annually in services within 5 years. We have achieved ~40+% year over year revenue growth over the past several years and are poised for accelerated revenue and impact growth by scaling our foundation business.

Our mission is simple: catalyze positive social change by building a stronger nonprofit sector fueled by talent abundance. Here are some ways to get to know us better:

Catchafire is a remote-first workplace. We provide accommodations to help with home office set up. All roles are remote full time (unless stated in job description), with the expectation that the employee is willing and able to travel periodically as deemed necessary and beneficial.

Catchafire is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also welcoming to any reasonable accommodations that can be made for candidates in our hiring process. 

Unfortunately, we are unable to provide sponsorship for employment at this time.

About the Role and the Department

The Manager of Nonprofit Engagement builds and strengthens our relationships with nonprofit members and is a nonprofit subject matter expert. You are a face and voice of Catchafire for our nonprofit users, drawing people to you and to Catchafire. You will do this in several ways: (1) help to educate & onboard our nonprofit professionals about our platform through major speaking engagements and 1:1 advising; (2) prepare and lead small groups for nonprofit leaders; (3) elevate the Nonprofit Engagement team by bringing your creative ideas, unique experience, and innovations; and (4) represent and advocate for the nonprofit voice in internal decision making in the context of our broader business objectives.

Responsibilities

  • Host multiple webinars per month onboarding nonprofits to our platform, acting as a professional and enthusiastic ambassador of Catchafire
  • Create and facilitate small groups of nonprofit leaders to cultivate relationships, gain feedback about our platform, and assist with activating them on our platform
  • Consult with individual nonprofit organizations as a Nonprofit Advisor, sharing expertise and making recommendations on which volunteer projects will fulfill their needs
  • Participate in the creation of webinars about topics such as marketing, fundraising, or strategic planning to increase nonprofit success on Catchafire 
  • Utilize your experience to help improve our scoped projects available to nonprofits
  • This role may involve travel: 1-2 trips a quarter are possible

Competencies

  • Catchafire mission & business aligned: Aligned with social impact, cares about the philanthropy/nonprofit/volunteer sector. Understand and grasp Catchafire’s business model.
  • Effective presenter: Being a professional public speaker every day is your dream job. You inspire confidence in others as a credible expert when you speak and can control the room. You understand how and why to speak in compelling, relevant, and accessible ways to everyone in a room.
  • Effective educator: You can identify the right words or visuals that will help your audience understand complicated concepts in a simple way. You create new solutions when you don’t have the right tools available to help you teach effectively.
  • Effective relationship builder: You are able to build and sustain relationships, and you utilize your lived experience and storytelling skills to be relatable to a range of audiences, from senior management to staff and volunteers. Your passion is clear to those who hear you speak.
  • Project manager: Strong at cross-functional collaboration. Can closely collaborate with different teams, to ensure that projects are completed on time,  and to the satisfaction of all stakeholders. Exceptional proficiency at managing multiple priorities, exhibiting strong organizational skills to streamline processes and maximize efficiency in a fast-paced business environment. 
  • Results-oriented: Demonstrates a strong track record of achieving goals and delivering successful outcomes. You have a strategic mindset that prioritizes the end goal over the process or effort required to achieve it. You are highly motivated to see tangible results from your work and are willing to take whatever steps are necessary to achieve those results.

Qualifications:

You must have:

  • 7+ years of progressive experience specifically working for or with nonprofit organizations
  • A deep understanding of the nonprofit sector and its challenges
  • Confidence and experience in public speaking
  • Strong analytical skills and comfort with spreadsheets and analyzing data
  • Excellent time management and prioritization skills
  • Exceptional project management skills with the capability to manage concurrent projects, and effectively prioritize multiple tasks.
  • Excellent verbal and written communication skills
  • Experience presenting to and working with marginalized groups — such as Black, Indigenous, and People of Color; LGBTQ2IA+ communities; religious minorities; and people with disabilities
  • Experience working in a fast-paced environment with competing priorities

Compensation & Benefits

  • The salary range for this position is commensurate with experience and geography dependent - $70,000K - 83,000K
  • A fully remote work environment with a one-time work-from-home stipend to help you set up your space
  • Professional development stipend,
  • Unlimited PTO and 50 hours of paid time off to volunteer. 
  • 401K, medical, vision, and dental insurance

Catchafire is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also welcoming to any reasonable accommodations that can be made for candidates in our hiring process.

Peers

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