Ka Lei Chong

Ka Lei (Kelly) Chong is an experienced banking professional currently serving as AVP Senior Operation Officer at Cathay Bank since February 2023. Prior to this role, Ka Lei (Kelly) worked at East West Bank as AVP Assistant Branch Manager and at HSBC for nearly 13 years as AVP Branch Service Manager, focusing on daily operations, risk mitigation, and regulatory compliance while collaborating with sales teams. Earlier experience includes a tenure at Chase as a Customer Service Representative, where significant sales growth was achieved through effective customer service and cross-selling strategies. Ka Lei (Kelly) Chong holds education credentials from Pasadena City College.