Johnson Lin is an experienced professional currently serving as Deputy Manager at Cathay Financial Holdings Co., Ltd., where responsibilities include implementing Customer Service Systems for retail banks and enhancing customer segmentation in Vietnam through data-driven strategies. Previous roles encompass business development within Southeast Asia for Cathay Insurance, optimization projects at Cathay United Bank, and participation in multiple digital banking and corporate strategy initiatives. Johnson's academic background includes a Master's degree in International Business from National Chengchi University, further studies at ESCP Business School, and a Bachelor's degree in Political Economy from National Sun Yat-Sen University. Notable achievements include establishing a significant membership system for a health promotion platform and launching innovative banking services to improve user experiences.
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