Medina Kurtovic

Director - Patient Experience at Catholic Health

Medina Kurtovic, MPA, CPXP has a diverse work experience in patient experience and healthcare administration. Medina started their career as an Administrative Resident at New York Hospital Queens, where they worked on projects and programs with senior leadership. Medina then moved on to NewYork-Presbyterian Queens as a Manager of Patient Experience, where they also managed Interpreter Services, Pastoral Care, and Patient Portal. Additionally, they served as a Coordinator for the Schwartz Program and Reward and Recognition. Currently, they hold the position of Director of Patient Experience for two hospitals within Catholic Health Services - Mercy Hospital and St. Joseph Hospital.

Medina Kurtovic, MPA, CPXP completed a Master of Public Administration (M.P.A.) degree in Health/Health Care Administration/Management from Baruch College from 2011 to 2013. Prior to that, they earned a Bachelor of Science (BS) degree in Health/Health Care Administration/Management from St. John's University from 2007 to 2011.

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Melville, United States

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Catholic Health

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When it comes to health care, Long Islanders have a choice. And a great many choose Catholic Health, an integrated health care system with deep roots in Long Island. We’re known for our rich heritage, founded in faith, serving the health care needs of our community for more than one hundred years. We’re known for delivering a quality patient experience that stands apart from other health care systems. We see patients and their families as human beings, with needs that go beyond the prescriptions and procedures. We listen and partner. At Catholic Health, we’re committed to creating an exceptional experience of comprehensive care by pairing our phenomenal clinical abilities with the emotional support of the home. It’s through this blend of comfort and confidence that we have an innate understanding of our community and deliver peace of mind to those we serve. This philosophy is backed by doctors, nurses, and medical professionals who are among the best in the country, for cardiology, oncology, orthopedic surgery, neuroscience, women’s health, pediatrics, and senior care. Catholic Health is a leader in complex care, from minimally invasive solutions to robotic surgery and the pinpoint accuracy of non-invasive stereotactic radiation therapy as well as ambulatory procedures that pre-empt the need for hospitalization. Beyond our hospitals, nursing homes, and rehabilitation centers, Catholic Health members many hundreds of physician practices across Long Island and regional nursing service, helping you to stay on your personal path to optimal wellness. It’s easy to see why Catholic Health is the go-to health care system for so many Long Islanders. We’re here for you, body and soul. Our commitment is well-established, so we decided to shorten our name. Catholic Health Services of Long Island is now Catholic Health.