Astrid Malone

Astrid Malone, MBA, is an accomplished professional with extensive experience in customer success, business development, and project management. Currently serving as a Customer Success Manager at CB Insights since January 2021, Astrid has achieved an 85% customer retention rate through effective account planning. Previous roles at CB Insights include Senior Business Development Representative, where Astrid ranked in the top 10% of the sales team, and Business Development Representative at Sutherland, focusing on employee training and onboarding. Astrid's background also includes project management at BlueBin Inc., where significant cost reductions were achieved, and experience in digital marketing and client services at renowned companies such as Macmillan and Peter Thomas Roth. Astrid holds an MBA in Marketing from Southern New Hampshire University and additional certifications in UX Design and Women’s Entrepreneurship.