Elliot Frenzel

Elliot Frenzel serves as the University Team Operations Manager at Christopherson Business Travel since January 2020, where responsibilities include acting as a liaison with frontline travel advisors, coaching advisors, handling customer escalations, and analyzing processes for improvement. Previously, Elliot held various roles at Connexions Loyalty from December 2006 to February 2019, including Customer Experience Specialist, Training Manager, and Help Desk Team Lead, focusing on client relationships, team training, and ensuring exceptional customer service across multiple areas of travel and customer support. Elliot's extensive experience encompasses leadership, training development, and customer service excellence across the travel industry.