Chad Greer

Chad Greer has a strong background in IT support and infrastructure. Chad most recently worked as a Network Engineer at CBTS starting in February 2022. Prior to that, from 2017 to February 2022, they were an IT Coordinator at Escalade Sports, where they troubleshooted and resolved various hardware and software issues, set up new users in Cisco Call Manager, and provided voicemail support in Cisco Unity Admin.

Before Escalade Sports, Chad was an IT Infrastructure Support at TrelleborgVibracoustic from 2015 to 2017. In this role, they managed the IT infrastructure, software, and hardware needs of four manufacturing facilities and assisted with facilities in 17 countries globally. Chad was also responsible for North American administration of the PRTG Network Monitoring Tools.

From 2013 to 2015, Chad worked in IT at Sterling Boiler & Mechanical Inc., where they provided troubleshooting and support for server, networking, and hardware issues. Chad also built a Microsoft Deployment Server for faster deployment and operating system refreshing.

Prior to Sterling Boiler, Chad was an Information Security Advisor/IT Support Analyst at Siemens Industry USA from 2010 to 2013. In this role, they troubleshooted and resolved tickets for 700+ users across multiple locations, provided support for various hardware and software, and worked closely with factory workers, office workers, and company executives.

Chad's early experience includes working as a Help Desk Support Technician at Hopkins County Board of Education from 2005 to 2010. In this role, they handled server, networking, and desktop issues for 4000 end users, supported Dell and Apple laptops and desktops, managed iPhone and Blackberry accounts, and provided support for various hardware devices.

Overall, Chad Greer possesses a diverse range of IT support experience, from troubleshooting and resolving tickets to managing IT infrastructure and providing support for a wide range of hardware and software.

Chad Greer's education history begins in 2002 when they attended Madisonville Community College. Chad pursued an Associates of Applied Science degree in Network Administration and completed their studies in 2004. Later, in 2011, Chad enrolled at Western Kentucky University, where they obtained a Bachelor of Science degree in Computer Information Technology in 2013.