Gina Baldwin

Gina Baldwin has extensive work experience in the field of service quality and process management. From 2016, they worked as a Senior Team Lead for Service Quality at CCC Information Services. Prior to that, they spent over 15 years at Capital One, holding the position of Process Manager. Gina'srole involved leading a team of associates, conducting coaching and development sessions, and managing performance appraisals. Gina also researched regulatory errors and ensured compliance with SCRA regulations. Gina's work experience highlights their ability to excel in highly visible and regulated departments.

Gina Baldwin obtained an Associate's degree in Business Administration and Management, General from National American University-Sioux Falls in 2000. Gina also earned another Associate's degree in the same field of study from National American University, although the exact dates are unknown.