Jessica Giampaolo

Jessica Giampaolo started their work experience at Travelers in 2012 as a Claims Operations Specialist and later worked as a Blend Claim Professional. From 2013 to 2015, they served as an Operations Analyst. In 2016, they became a Claim Product Manager, responsible for implementing strategies to improve appraisal technology and business processes. From 2018 to 2022, Jessica was the Director of Auto Product - APD at Travelers, leading a team of Claim Product Managers and overseeing the Auto Appraisal and Auto Physical Damage sublines of business. In 2022, they joined CCC Intelligent Solutions as the Director of Product Management, where they lead a team of product managers and manages multiple products for insurance service, APD.

Jessica Giampaolo earned a Bachelor of Arts degree in Communications from California State University, Chico, from 2007 to 2009. Prior to that, they studied Communications at Metropolitan State University of Denver from 2005 to 2007.