CCI Global
Jessica Ritter is an experienced Senior Operations Manager at CCI South Africa since January 2017, where responsibilities include leading a high-performance culture, commercial delivery of operational revenue, and enhancing client strategies. Previous roles include Operations Manager at CCI South Africa, Offshore Partner Lead at IAG, and Operations Team Lead at Wesfarmers Insurance, showcasing a strong background in operational management, process improvement, and stakeholder engagement. Jessica's educational qualifications encompass various management and leadership certifications, reflecting a commitment to professional development in frontline management, project management, and organizational leadership.