Matthew Underwood

Matthew Underwood is an experienced IT professional with a career spanning over two decades. Currently serving as IT Manager at CCL Solutions Group since September 2013, Matthew previously held roles including Problem Resolution Team Member at Allied Healthcare, where responsibilities included providing 3rd Line and Project Support on Citrix and Windows Server platforms, along with support for Cisco Call Manager and Unified Contact Centre Express IP telephony systems. Prior to that, Matthew worked as a Technical Support Analyst at RICS, offering 2nd line support and infrastructure implementation. The career also includes positions as IT Support Analyst at Crawford and Company and Support Analyst at Maclellan International Ltd. Matthew holds a BTEC National Diploma in Computer Science from North East Worcestershire College and completed secondary education at Bridley Moor High School.