Dario Bertoni

Dario Bertoni is a seasoned Technical Support Supervisor with extensive experience in the IT field, currently overseeing a team at Alliança since May 2023. Responsibilities include managing end-user support, optimizing operational and financial efficiency, and implementing ITIL best practices. Dario has been with CDB - Centro De Diagnosticos Brasil since November 2010, where supervision of service processes and inventory management is emphasized. Previous positions included roles at CENTAURO and CTIS Tecnologia, focusing on service desk support. Dario holds a Bachelor of Technology in Computer Science from UNIFAI and a degree in Technology Administration and Management from Centro Universitário FMU | FIAM-FAAM.