CDI Services
Martin Solgaard Andersen is an accomplished professional with extensive experience in conversation design, creative writing, and content management. Currently serving as a Conversation Designer and Partner Manager at CDI Services, Martin specializes in developing human-centric AI assistants. Previous roles include Global Creative Copywriter at Entain, where responsibilities included creating advertising copy and leading SEO writing, and Creative Writer and Conversation Designer at Google, where Martin focused on building the Danish personality for Google Assistant. Martin's career is marked by diverse experience across various industries, including travel and e-commerce, highlighted by early freelance translation work and academic credentials including Master's degrees from Queen Mary University of London and Goldsmiths, University of London, along with a Bachelor's degree from Syddansk Universitet.
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CDI Services
CDI Services offers a unique and powerful combination of strategy, training, and delivery services. Work with our consultants to develop a clear strategy with a strong underlying business case. Upskill your team through hands-on training and certification to create state of the art AI Assistants. Or simply let us design, build, and optimize the solution for you. Companies value our knowledge and expertise. Our people can benchmark the quality and performance of any AI Assistant and advise on how to improve metrics such as accuracy, NPS, and containment. We can help your business to coordinate multimarket rollouts for multilingual and multichannel chat and voice solutions. And we can train and improve NLP-models in virtually every platform to make sure your customers always get the answer they’re looking for. CDI Services is the Strategy and Delivery branch of Conversation Design Institute.