Michelle Parayil has a diverse background in conversation design, content strategy, and user experience writing. With experience at various companies and as a freelance writer, Michelle has developed a strong skill set in designing conversational experiences and managing projects for key clients. Michelle has also authored publications and played a significant role in establishing best practices in virtual assistant design. Michelle's educational background includes a Bachelor of Engineering in Information Technology and a Diploma in Computer Technology.
August, 2023 - present