AI Team

The AI Team at CDI Services specializes in designing, developing, and optimizing advanced AI Assistants tailored to meet specific business needs. This team is responsible for creating clear strategies with strong business cases, providing hands-on training and certification to upskill client teams, and ensuring the high performance and accuracy of AI solutions. They also focus on benchmarking quality, improving metrics such as accuracy and NPS, and managing multilingual and multichannel rollouts. The team has expertise in training and enhancing NLP models across various platforms to ensure optimal customer interaction and satisfaction.