James Demolen

James DeMolen is an experienced customer success and technical support professional with a career spanning over two decades. Currently serving as a Customer Success Manager at CDK Global since December 2016, James has also held roles such as Implementation/Business Solutions Consultant and Client Technical Analyst. Previous experience includes working as a Technical Support Representative at Conexess Group, where James provided customer support for Audatex products, and positions at the University of Michigan, Comcast Cable, Vision IT, and TAC Automotive, showcasing expertise in technical support, software troubleshooting, and customer advocacy. James holds an Associate's degree in Electronics/Computers from Henry Ford College and a certification in A+ from A-Tips.