YD

Yves Derlet

Service Desk Manager at Cebi Group

Yves DERLET currently works at Cebi Group as a Service Desk Manager where Yves is responsible for organizing the support team, managing priorities, overseeing IT managers at different sites, handling contracts with external partners, implementing ticketing tools, managing endpoints, instituting processes for IAM, and providing VIP support. Prior to this, Yves worked as a Collaboration Engineer, Senior Consultant at PIXELIXIR, an Administrator at Computacenter, a Helpdesk Technician at CRP-Santé, and as an Administrator at various other companies such as BNP Paribas, Harlequin Floors, CACEIS, and EASI. Their expertise lies in managing messaging infrastructure, implementing collaboration tools, handling VIP support, and administering Lotus Domino systems.

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