Natalie Hermes

Natalie Hermes is an experienced area manager in merchandise at Cedar Point Amusement Park, actively managing the Admissions and Guest Experience operations since April 2021. Responsibilities include overseeing budgetary needs, resolving guest escalations, and managing a team of over 200 associates. Notable accomplishments include creating a standard operating procedures manual for multiple admissions locations, leading training sessions for associates, and serving on the Cedar Fair Admissions Training Committee. Previously, Natalie held roles as a Human Resources Specialist at Erie County, Ohio, and various supervisory positions at Cedar Point, where duties included guest services and staff management. Natalie earned a Bachelor's Degree in Communication from Ohio University and is currently pursuing further education at the University of Westminster.