Mary Coppola is an experienced leader in client services and solutions architecture, currently serving as Manager of Solutions Architects at Cedar since April 2024. Prior roles include Senior Director of Client Services at Osso VR, where responsibilities encompassed leadership in implementation, program management, and Tier 1 support. Mary previously held various senior positions at UnitedHealth Group and Advisory Board Company, overseeing client-facing teams and technical operations across multiple products and clients. With a strong educational foundation that includes an MBA in Executive Healthcare Administration from the University of Denver and a B.S. in Finance and Management from Trinity University, Mary brings extensive expertise in operational reliability, process improvement, and cross-functional collaboration to enhance client experiences.
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