Cegal
Yugen Rao Gangiah is a Senior IT Support Engineer at Cegal since March 2023, bringing extensive experience in IT support and management. Previously, Yugen served as Operation Team Lead for the Advanced Desktop Support Team at Wipro Limited from March 2021 to March 2023, overseeing operations in Malaysia and Poland. Prior roles include positions at IBM, where Yugen was a Centralized Technical Support Engineer, Remote Support Engineer, and Technical Support Specialist. Yugen also worked as an Associate Global Support Engineer at E2open and as a Human Resources Officer at Sankalp Semiconductor. An early career role included an internship at Leopad Group, combining IT support and HR responsibilities. Yugen holds a Bachelor of Business Administration from INTI (2016-2018). Skills include management, technical support, service delivery, and proficiency in ITIL and Microsoft Office applications.
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Cegal
Cegal is a global tech powerhouse, specializing in energy and security. Delivering leading industry software, world-class consulting, and mission critical cloud solutions, we turn complex IT into digital success stories. With 850 employees in eight countries, we are growing to become a leading global technology powerhouse for the energy industry and a contributor to the green transition. Our vision is to enable a more sustainable future by contributing to a better environment, taking social responsibility and being a responsible player.