Ahmed Bahmad is an experienced IT professional with a strong background in service management and technical coordination. Currently serving as Responsable d'activité IT at Cegedim Outsourcing since May 2021, Ahmed manages service activities and harmonizes processes. Previously, in a dual role at CEGEDIM SRH, Ahmed led operations and team planning while also coordinating technical services in Morocco. Prior experience includes positions as Incident Manager and Technician at Webhelp Enterprise, where Ahmed ensured effective incident management and network monitoring. Ahmed holds a Master in Management des Systèmes d'Information and other relevant degrees in computer networks and systems.