Oussama El Khayati

Oussama El khayati is an IT Support Analyst at Cegedim Outsourcing since December 2021, specializing in incident management and Office 365 administration, as well as Windows Server management and NAS server oversight. Previously, Oussama served as a Senior IT Support Analyst at NTT DATA Services from July 2018 to August 2021, focusing on application and hardware incidents and participating in major incident management. Oussama also worked as a RMDD Project Manager at KIM from June 2016 to September 2017, analyzing sales data and adapting marketing copy for target countries, and as an Assistant Maintenance-Engineering at LEONI in early 2015, working to improve production efficiency and reduce downtime. Oussama holds an engineering degree in Industrial Engineering from the Ecole Marocaine des Sciences de l'ingénieur, obtained in 2015.