Michel Cloutier

Michel Cloutier currently serves as Directeur adjoint technologie de l'information at Cégep de Sherbrooke since December 2023. With extensive experience in the healthcare sector, Cloutier has worked as Chef d'équipe at Ciusss de L'Estrie since April 2015, overseeing service catalog management, service level management, continuous improvement processes, and major incident management. Additionally, Cloutier has been involved in a four-year ITIL implementation project at Centre hospitalier universitaire de Sherbrooke, leading the introduction of twelve ITIL V3 processes affecting 150-175 employees. Other roles include Responsable Amélioration continue, Analyste spécialisé informatique, and Technicien spécialisé en informatique at various organizations, along with a tenure at Domtar as Spécialiste micro-informatique. Academically, Cloutier holds multiple degrees and certificates from Université Laval and Cégep de Sherbrooke, focusing on management, entrepreneurship, and information technology.