Alexandra Trochet

Alexandra Trochet has extensive experience in customer care and support roles, currently serving as a Customer Care Manager at Cegid since May 2019, where management of the Customer Care Department provides essential support to HR departments using the Cegid-Talentsoft solution. Prior to this role, Alexandra worked as an HRIS Consultant at Talentsoft, managing customer relationships and requests. Previous positions include Customer Relationship Manager and Business Analyst at Hewlett Packard Enterprise, where strong customer relationships and financial solution implementations were key responsibilities. Alexandra also has a background in administrative roles, including roles at kohé management, Teledom, Aquassistances, and Planète Saturn, where responsibilities ranged from general administration and contract negotiation to after-sales support and office management.