Sujatha Periasamy

Sujatha Periasamy possesses over 20 years of experience in telecommunications with a focus on Customer Experience, Customer Service, and Operations. Currently serving as Head Of Customer Experience - Governance at Celcom Axiata Berhad since July 2019, Sujatha previously held the position of Head of Operations at iCar Asia Limited from September 2015 to June 2019. Prior to this, Sujatha worked at Maxis in various roles, culminating as Head Of Customer Experience - Insights and Performance Management, where significant contributions to internal transformation programs and customer insight initiatives were made. Other roles at Maxis included Manager - Customer and Business Assurance, Assistant Manager - Customer Operations, and Assistant Manager - Sales and Distribution, demonstrating a comprehensive skill set in managing customer operations and improving service efficiencies.