Molly Kinyua

Molly Kinyua has a diverse range of work experience. Molly started their career in 2014 as a Client Service Officer at Virtual City, where they were responsible for installing and troubleshooting software for clients. In 2016, they joined Faulu Microfinance Bank as an Information Technology Engineer, providing technical support for computer hardware, software, and mobile devices. Molly then worked as an ICT Engineer at Horsebridge Network Systems Ltd in 2017, where they protected systems and created project plans. Molly later joined Cellulant in 2018, initially as a Service Assurance Lead and then as a Customer Success Lead. In these roles, Molly handled service management issues, collaborated with internal teams, and delivered insights on customer experience and service performance.

Molly Kinyua obtained a Diploma in Oracle from the Institute Of Software Technologies in 2012. Prior to that, they studied Information Technology at Kampala International University from 2007 to 2010. Molly Kinyua has also obtained additional certifications, including "How to Create a Career You Love," "Customer Service Foundations," and "Learning ITIL™," from LinkedIn. The obtained years for these certifications are not provided.