Sydney C.

Sydney C. is an experienced professional with a strong background in learning and experience management, market research, and customer experience. Currently serving as Senior Director of Global Learning & Experience Management Operations at Cencora since June 2020, Sydney has also held the positions of Director of Customer Experience & Insights and Market Research Manager. From April 2020 to December 2023, Sydney worked as a Market Research Consultant for SOAR., where responsibilities included designing and administering customer satisfaction surveys and conducting data analysis using Tableau, SPSS, and Excel. Educational qualifications include a Master of Science in Industrial/Organizational and Consumer Psychology from the University of Southern California, complemented by a Bachelor's degree in Psychology from Weber State University. Previous roles encompass significant contributions in consulting, product analysis, and service experience management across various organizations.