Kevin Ryan Kvnryn.eth

Director Of Product Development at Cendyn

Kevin Ryan's work experience includes the following roles and responsibilities:

- Director of Product Development at Cendyn (2015-present): Kevin leads a team of developers in creating a secure and user-friendly software solution for corporate ticket management. Kevin Ryan handles all aspects of product development, including requirements gathering, technical specification writing, release planning, and QA. Kevin also collaborates with clients, vendors, auditors, and senior leaders within the company.

- Business Analyst at Cendyn (May 2015-January 2016): Following the acquisition of Ovations Management Solutions by Cendyn, Kevin's role remained the same.

- Business Analyst and Client Relations Director at Ovations Management Solutions (2006-2015): As a Business Analyst, Kevin gathered requirements from clients and coordinated with developers and testers to ensure proper implementation. Kevin Ryan also created wireframes and process flows, designed training documentation, and provided technical support to clients. In their role as Client Relations Director, Kevin facilitated the integration of the SAAS platform into Fortune 100 client businesses and ensured their satisfaction. Kevin Ryan also generated reports, tested software enhancements, and contributed to the development of a new user interface.

- Customer Service Representative at Peachtree Secure Shredding (2005-2006): Kevin worked in a customer service role at Peachtree Secure Shredding.

Kevin Ryan attended the Georgia Institute of Technology from 2001 to 2005, where they earned a Bachelor of Science degree in Science, Technology and Culture.

Links

Timeline

  • Director Of Product Development

    January, 2016 - present

  • Business Analyst

    May, 2015