Cenlar FSB
Joseph Supplee is a skilled Workforce Management Analyst with extensive experience in forecasting and data analysis across various organizations. Current employment at Cenlar FSB since July 2017 includes responsibilities such as long-term and short-term forecasting, Excel and SQL reporting, and the management of Aspect eWFM. Prior roles at Comcast Cable involved real-time monitoring of call metrics and interdepartmental communication regarding call volume drivers. Experience also includes positions as a Workforce Analyst at Philidor Rx Services, where Joseph managed call center reporting and employee schedules, and as a Workforce Analyst Intern at Comcast Business, specializing in scheduling and real-time management for a technical and billing support call center. Educational background includes studies at Warren County Community College from 2008 to 2010.
This person is not in any teams
This person is not in any offices
Cenlar FSB
6 followers
Cenlar is proud to be the nation’s leading mortgage loan subservicer. As a federally chartered wholesale bank, Cenlar delivers servicing solutions that are unrivaled in quality, innovation and flexibility for banks, thrifts, credit unions and mortgage companies – some of the most recognized names in financial services today.