Terry Gotowka

Terry Gotowka has a diverse and extensive work experience spanning several companies. In 1982, they held leadership roles in various companies until 2003. From 2003 to 2006, Terry worked at Fidelity Information Services as an Account Manager, where they oversaw a $30B+ contract and led a team of 104 members. In 2006, they joined Verizon Enterprise Solutions as a Client Executive and Account Manager, where they managed a $18M contract and successfully implemented new proactive monitoring tools. Terry continued at Verizon until 2017, serving as a Manager of Service Delivery and overseeing a 145-strong team. In 2019, they joined Censia as the Head of Customer Support & Business Operations, responsible for driving a Best-In-Class customer experience. Terry is also a member of the Member Leadership Council & Small Business Technology Council at the National Small Business Association.

Terry Gotowka holds a Bachelor's degree in Business Administration (BBA) with a major in Accounting, another BBA degree with a major in Business Management, and an Associate's degree (AA) in Banking and Finance, all from Northwood University. In addition to their academic qualifications, Terry has obtained various certifications including Certified Information Systems Security Professional (CISSP) from (ISC)² in September 2022, ISO 27001 Master - Information Security Certification from Marcum Technology in January 2021, and LeanSixSigma FMEA Certification from SIXSIS, LeanSixSigma Solutions in 2019. It is also mentioned that Terry has additional certifications in project management, Deming Quality Process, ITIL Level 3, and Systems Life Cycle, but the institutions and dates of obtaining these certifications are not provided.