Melissa Spike-Meier has extensive work experience in user experience research and management. Melissa'smost recent role was as the Director of User Experience Research at Centene Corporation, starting in October 2021. Prior to that, they worked as the Manager of User Experience for Web, Mobile, and Contact Center at the same company from June 2020 to October 2021. Before joining Centene Corporation, Melissa worked at Fidelis Care as a Team Lead for User Experience from March 2019 to June 2020, and as a UX Engineer from April 2016 to March 2019. Melissa also has previous experience at Fisher-Price, where they held various roles including Associate Manager of User Experience, Global Brand Insights from an unknown start date to April 2016, UX Researcher from September 2012 to an unknown end date, and Senior Content Producer from August 2004 to September 2012.
Melissa Spike-Meier holds a Master of Science (MS) degree in Information Technology from the Rochester Institute of Technology. Prior to that, they completed their Bachelor of Science (B.S.) degree in Psychology at the same institution. Additionally, Melissa obtained a UX Certificate from the Nielsen Norman Group in September 2019.
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