MH

My Duyen Huynh

Senior Manager, Performance Quality Improvement at Centene

My Duyen Huynh is a dedicated professional with vast experience in various roles related to process improvement, quality assurance, and risk management within the financial services industry. With a background in liberal arts and sciences, along with certifications in Lean Management and Credit Risk Management, My Duyen has successfully led teams and implemented strategic initiatives across multiple organizations including Centene Corporation, Golden 1 Credit Union, Fannie Mae, Bank of America, and more. Their expertise in managing mortgage servicing, loss mitigation programs, and training and development make them a valuable asset in driving operational excellence and customer satisfaction.

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Previous companies

Bank of America logo

Timeline

  • Senior Manager, Performance Quality Improvement

    March, 2021 - present

  • Manager Operational Processes

    September, 2020

  • Program Manager III

    October, 2019