Centers for Medicare and Medicaid Services
Charles Dell is a Technology Specialist at the Centers for Medicare & Medicaid Services since November 2016, bringing extensive experience from a 17-year tenure at Citi. At Citi, Charles served as an Infrastructure Tech Specialist-Process Manager, where the global onboarding process for the Rational Team Concert application was streamlined into a unified system. Previous roles included Business Analyst Manager, leading a team of 15 Business Analysts for new application implementations using Agile methodologies, and Domain Expert, where Charles facilitated the creation of business process documentation. Additionally, Charles held positions as a Relationship Manager and Director of the Business Requirements Group, focusing on technology solutions and managing a support department, respectively. Earlier career experience includes serving as a Branch Manager at CitiFinancial, overseeing multiple branches and managing a significant loan portfolio. Charles holds an Associate’s Degree in Criminal Justice/Police Science from the Community College of Baltimore County.
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Centers for Medicare and Medicaid Services
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