Matthew Goodman

Matthew Goodman currently serves as the Manager of IS Service Management at CentraCare Health, a position held since May 2018, where a strong emphasis is placed on enhancing customer experience through service excellence. Prior to this role, Matthew was a Supervisor at Encore Capital Group from August 2006 to December 2017, demonstrating leadership in call center operations with a focus on adapting to change and prioritizing customer satisfaction. Matthew's educational background includes studies at Lawrence Technological University.