Naeem Moolla is an ITIL Master and an accomplished IT Service Management Specialist currently serving at the Central Bank of Oman since November 2023, where Naeem has guided the assessment and implementation of ITSM processes. Previously, Naeem held the position of Head of Professional Services at Pink Elephant South Africa, overseeing the Education and Consulting divisions. Other notable roles include Senior Manager of IT Shared Services at Altron Systems Integration and ITSM Specialist at Altron Bytes Systems Integration. Naeem's career began with a Managing Director role at The Vape Industry, which Naeem founded, and includes extensive experience at Internet Solutions in various service management capacities. Naeem possesses a comprehensive educational background, with several certifications in IT Service Management and related fields from Pink Elephant South Africa and other institutions.
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