Jose F dos Santos Silva

Jose F Dos Santos Silva is an experienced IT support professional with a Bachelor’s degree in Information Systems from Faculdade Fortium. Currently serving as an Analista de Suporte Pleno at Central IT - Tecnologia em Negócios since April 2022, Jose provides outsourced support for the Federal Police and Ministry of Justice, assisting users through remote access and coordinating with field technicians. Previously, Jose held roles in technical support at Hepta Tecnologia e Informática, IOS Informática, Montreal Oficial, and Connectcom, where responsibilities included remote support, computer configuration, software installation, and network mapping.