Krin Thongkam is currently the Head of Operational Excellence at Central Pattana, a position held since August 2022. Prior to this role, Krin served as Head of CRM & E-Commerce at True Digital Group from September 2021 to July 2022, focusing on business planning, project management, and customer journey optimization. Previous experience includes a tenure as Senior Customer Experience Manager at Singha Estate Public Company Limited, where responsibilities encompassed loyalty program management and digital platform integration. Additional roles include positions in SAP CRM consulting, CRM management, and E-commerce project leadership across various organizations. Krin holds a Master's degree in Real Estate Business from Thammasat University and a Bachelor's degree in Computer Science from King Mongkut's University of Technology North Bangkok.
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