Alisha Mrugal

Alisha Mrugal has extensive work experience in customer operations and success roles. Alisha currently holds the position of VP of Customer Operations at CentralReach since May 2022. Prior to this, they worked as the VP of Customer Success at Bizzabo from January 2021 to February 2022, and as the Head of Customer Success from July 2020 to January 2021. Alisha also served as the Vice President of Global Customer Success at LivePerson from August 2019 to July 2020. Alisha Mrugal has held positions of Sr. Director, Customer Success and Director, Technical Account Management at iCIMS from November 2017 to July 2019 and January 2016 to November 2017, respectively. Before iCIMS, they were the Vice President of Operations at HYSO LLC from 2013 to 2016. Alisha also worked at TheLadders.com as a Team Lead, Client Services, Career Advisor, and Career Services Account Manager from 2009 to 2012. Alisha Mrugal started their career as a Marketing Intern and Consultant at Sims Wyeth & Company in 2009.

Alisha Mrugal attended Montclair State University from 2005 to 2009. Alisha earned a Bachelor of Science degree in Business Administration with a focus on Marketing.