Emma S.

Head Of / COO at Centric

Emma S. currently serves as the Head of / COO at Centric, leading operational transformations in a start-up environment since 2021. Previously, Emma held the position of Head of Operational Excellence at the Australian Financial Complaints Authority and was the General Manager of Operations at Community Broker Network, driving strategic and operational initiatives. Emma's experience also includes roles at National Australia Bank, where responsibilities spanned customer advocacy and dispute resolution, as well as a Senior Manager position at Superpartners, focusing on service excellence for major superannuation funds. Emma’s early career included a Chief Operating Officer role at Australian Unity, overseeing various healthcare operations and compliance functions. Emma holds an Associate degree in Human Resources and Business Management from Deakin University.

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Melbourne, Australia

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Centric

We spent five years consulting advisers, their clients and the broader industry to develop a platform that helps advisers scale their business, serve more clients, and manage it all easily and efficiently. We know advisers, and we know what’s important to you such as competitive cash rates, low cost to trade, and fair transparent pricing. The Centric Platform allows you to easily configure, collaborate and manage client portfolios, and provides access to a broad range of investment options and products, including Centric Super. Learn more about us, including our investment menu, product documents and pricing at centricwealth.com.au. Target Market Determinations can be located at centricwealth.com.au/ddo