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Ursula Deufemia

Business Operations Manager - Transformation at Centrica

Ursula Deufemia is an accomplished Business Operations Manager currently leading transformation efforts at Centrica, where a focus on aligning people, processes, and technology drives business growth. With extensive experience as a PMO Manager at Community Health Partnerships and SSE Contracting, Ursula has successfully implemented governance frameworks, managed projects using Agile methodologies, and optimized performance through data-driven insights. Ursula's background also includes roles in child psychotherapy, content management, and housing project management, showcasing a diverse skill set and a strong commitment to operational excellence and stakeholder collaboration. Educational qualifications include a Postgraduate Degree in Child Psychotherapy and a BA in Economics, supplemented by professional certifications in project and bid management.

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