Hajar Younes

Service Delivery Lead at Centro

Hajar Younes currently serves as a Service Delivery Lead at Centro CDX, responsible for managing team performance and ensuring productivity in compliance with COPC standards. Prior experience includes a role as a Back Office Employee at Teleperformance, where timely customer support was provided across various communication channels, and a position in Seller Support at Concentrix, delivering operational support to Amazon Merchants. Hajar Younes holds a Bachelor's degree in Languages and Translation, specializing in Spanish Language and Literature, from Al-Azhar University.

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