Jardzy Echevarria

Jardzy Echevarria has extensive experience in customer care, CRM implementation, and process engineering across various leadership roles in the healthcare and automotive sectors. Currently serving as the Gerente de Canales Comerciales at Centro Médico ABC since December 2021, Jardzy oversees process reengineering and contact center operations while facilitating CRM implementation. Prior experience includes managing CRM programs at Grupo Witt and leading customer care strategies at Grupo Autofin México, where responsibilities encompassed enhancing customer loyalty and satisfaction. Educational credentials include a Diploma of Education in Brand Customer Experience from EGADE Business School, a degree in Business Administration from Universidad Latinoamericana, and foundational studies at UAM and Universidad Nacional Autónoma de México.