Rachel Brooks

Customer Service Manager at Cepia, LLC

Rachel Brooks is an accomplished professional with extensive experience in customer service and library management. Currently serving as Customer Service Manager at Cepia, LLC since August 2023, Rachel oversees customer inquiries and proofs product content. Previously, Rachel worked as a Personal Librarian at Lit Nooks in 2022, organizing literary collections and creating decorative displays. Rachel's background includes a significant tenure at the St. Louis Public Library from 2006 to 2020, where Rachel managed multiple branches, coordinated programs, and engaged in community outreach. Rachel's early career includes managing a bookstore and teaching as a homeschool educator. Rachel holds a Master of Arts in Information Science and Learning Technologies from the University of Missouri-Columbia and a Bachelor of Arts in Art History from the University of Missouri-Saint Louis.

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