Adriana Lemos Pinto de Melo

Adriana Lemos Pinto de Melo is an experienced DevOps Systems Analyst with a strong background in IT infrastructure and support. Currently employed at Ceptis since October 2017, responsibilities include process mapping, requirement analysis, and the administration of ITIL tools such as Service Now, along with managing databases and reports using SQL. Previous roles include positions at SICPA, where tasks involved materials management with SAP and technical support for core infrastructure systems. Adriana's career started with various support and internship roles at companies like Cobra Tecnologia, Contax, Banco do Brasil S.A., and De Paula Consultoria. Educational qualifications include an MBA in Information Technology Architecture and Governance, a Bachelor's degree in Computer Science, and a technical degree in Computer Science with a focus on data processing.