Business Operations Billing Specialist

As Billing Account Payable / Account Receivable Specialist at CEQUENS, you must be outstanding in data and reconciliations, working within the entire order to cash cycle and focus on day-to-day duties related to customer/vendor billing. Working closely with finance - sales (Enterprise – Wholesale), ensuring sync of payable plans with finance team and co-ordinate follow-up payments with all stockholders. Initiate the billing cycle by exporting clients bills, followed by communication and follow-up via different alerting models. Manage aging collection report and communicate with different stakeholders delinquencies for further actions. We are looking for demonstrated problem-solving, strong interpersonal and communication skills. Solid experience working with large volume transactions and strong attention to details. provide first-class experience that leaves our users highly satisfied and expect each new member of the team to treat our clients like kings.                                                                                     

Job Responsibilities:

• Manage and initiate the billing/credit cycle for Enterprise and Wholesale clients
• Manage CEQUENS service providers account payable
• Manage and maintain aging collection reporting system
• Manage and communicate billing conflicts in alignment with different stakeholders
• Manage and communicate providers/clients commitments
• Generate monthly postpaid clients bills/invoices using CEQUENS systems within agreed SLA
• Validate postpaid invoices using different CEQUENS systems in order to assure accuracy in terms of traffic volumes/rate
• Manage and update clients accounts credit/balance reference to direct communication with clients/account managers
• Follow-up prepaid customer payments and update system/credit notes
• Escalate late postpaid-prepaid payments to concerned teams in order to take proper actions
• Validate account payable invoices using different CEQUENS systems in order to assure accuracy in terms of traffic volumes/rate/price and cost
• Update and maintain aging collection report by total invoices/different currencies on monthly basis, ensuring accuracy
• Update aging collection report by payments dates in alignment with finance team
• Verify and escalate discrepancies in terms of traffic volumes/rate/price/cost differences internally with different stakeholders (Routing – Core Technical team) in order to fetch root cause
• Take corrective refund action according to stakeholders investigation outcome after alignment and approval of management team reference to approval matrix
• Co-ordinate disputes internal process with stockholders and resolve with customers
• Manage and follow-up netting process with service providers in alignment with finance team
• Manage and communicate service providers/clients commitments to different stakeholders in order to maximize profit margins
• Manage alerts/warnings to our clients based on agreed timing (Enterprise – Wholesales)
• Follow-up customer invoices collections in alignment with finance team and take necessary actions on CEQUENS system to reflect payments