Francesca Cocchi has experience as a contact center operator, team leader, and office employee in companies such as Cerba HealthCare Italia, YOUTILITY CENTER S.R.L., and SIRM SPA. Francesca has also undergone training in classroom settings and has successfully managed a team.
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March, 2021 - present
Encargado Contact Center at Dimarsa
Contact Center Manager at Deseret First Federal Credit Union
Evp- Chief Information Officer Voice & Chat Automation/contact Center Delivery At Keycorp at KeyCorp
Head Of Contact Center Unit at AccessBank Azerbaijan
Contact Center Manager/sankofa ERG Chair at Allegacy Federal Credit Union