Greg has over 30 years of experience equipping companies with innovative customer-centric operational processes and systems drawing upon world best practices from his sector experience across Manufacturing, Wholesaling, Retail, Allied Health, Genetics, and Human Services.
With a customer-first approach, transforming frontline teams' productivity and customer satisfaction results in Net Promoter Score results of over 80 percent.
The breadth of his expertise ranges from start-ups and joint ventures in China, India, and the USA to SMEs and multinational corporates; including Xerox, Electrolux, Whirlpool, Brivis, Mitre 10, Spotlight, Anaconda, Symbion Health, Bupa & Aruma Disability Services. Qualifications include degrees in Marketing and Applied Psychology from Monash University.
July, 2020 - present